HP PCs - Obtaining HP Recovery Discs or an HP USB Recovery Drive. Find the serial number for your computer and write the number down on a piece of paper. The serial number is located on a service tag label adhered the case of the computer. For some notebook models sold in 2. Figure : An example of a service tag (the tag on your computer may look different)Write down any model numbers and product names listed on the service tag. Use these names to determine the exact model name (not series) of your computer. If you use the series name to order discs, the discs probably will not work. For example, there are several models of G6. G6. 2- 1. 49. WM. To learn more about how to find model numbers for HP products, see HP Guide to finding your product number. Windows Vista Ultimate: Intro: If you want all of the best business features, all of the best mobility features, and all of the best home entertainment features that. Data sheet . How to Create Recovery Discs for Windows Vista in HP Recovery Manager. After booting up your HP or Compaq Desktop computer using Windows Vista, be sure to create. If you have your old version of Windows Vista installed, you should run the activation backup and recovery program to backup the OEM system locked preinstallation files. Download Windows 7 Recovery Disc Image Written on December 31st 2010 at 12:11. Last modified: January 18, 2014. At the top of the page click Support and then click Software & Drivers. Click Identify now or under Enter my HP model number type the product name or number and click Find my product. Figure : Finding your software and drivers. If you are presented with a list of several links to product support sites, click the link that matches your computer's model number. Ths list looks similar to the one shown. If you clicked Identify now, you might see only your product. Make sure that the model number listed at the top of the page matches the model number/product name of your computer. If the model number does not match, double- check the product name/number on the service tag, and search the HP Web site again. Follow the on- screen instructions which are similiar to the instructions that follow. Select the driver language and operating system. Figure : Selecting driver language and OSOn the Drivers page for your computer, use the drop- down menu to select the original operating system that came with your computer, and then click Next. Figure : Select your operating system. On the list of downloads, click Order Recovery Media - CD/DVD/USB, and then click Order Media to open an ordering page. If you cannot find a Recovery Media section for your computer model, HP does not have a recovery kit available. Figure : Order Recovery Media. On the order summary page, enter the required Serial number, and then click Next. The ordering process is known not to work under certain configurations of Internet Explorer. Figure : Enter your product's serial number. Enter a 5- digit zip code and click Next. Select a Shipping method from the options provided, and then click Next. Figure : Select a shipping method. Complete the shipping address form, and then click Next. The information on this form should match the address for your credit card. Figure : Enter the shipping address. If the billing address is the same as the shipping address, select Use my shipping address, and then click Next. Figure : Billing address. If the billing address is different from the shipping address, select Use a different address, click Next, complete the billing address form, and then click Next. Enter your payment information, including a credit card number and credit card verification number, and then click Submit. Figure : Enter your payment information. Confirm your order information to complete the transaction.
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